Privacy Policy

1. What We Collect

We may collect information you provide directly, including contact details, company details, enquiry content, project requirements, uploaded documents, and communications.

2. How We Use Information

We use collected information to respond to enquiries, prepare proposals, deliver services, provide support, improve service quality, send operational updates, and meet legal obligations.

3. Cookies and Analytics

Our website may use cookies, similar technologies, and analytics tools to understand traffic, improve performance, and measure campaign effectiveness. You can manage cookies in your browser settings.

4. Sharing and Disclosure

We do not sell personal information. We may share data with trusted service providers involved in hosting, communications, analytics, payment processing, or service delivery, under confidentiality and security obligations.

5. Data Security

We apply reasonable technical and organisational controls to protect information from unauthorised access, loss, misuse, or disclosure. No internet system is completely risk-free, but we take practical safeguards seriously.

6. Data Retention

We retain information only as long as needed for business, legal, contractual, tax, and audit purposes, then securely delete or de-identify where practical.

7. Your Rights

You may request access, correction, or deletion of personal information we hold about you, subject to legal and contractual limits. You may also opt out of non-essential communications.

8. International Providers

Some technology providers may process data in jurisdictions outside Australia. Where this occurs, we select reputable providers and apply contractual safeguards where feasible.

9. Policy Changes

We may update this policy from time to time to reflect legal, operational, or platform changes. The latest version is published on this page with the updated date.

10. Contact

For privacy questions or requests, contact us at business@queper.co.