Terms & Conditions

Intellectual Property:

All intellectual property rights in our website, services, and products, including but not limited to trademarks, logos, designs, images, and text, are owned by Queper or our partners. You are not allowed to copy, modify, distribute, or use any of our intellectual property without our prior written consent.

Content:

The information, materials, and content provided on our website and services are for informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, materials, or content.

Third-Party Links:

Our website and services may contain links to third-party websites or services that are not owned or controlled by Queper. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the terms and conditions and privacy policies of any third-party websites or services you access.

User Conduct:

You are responsible for your use of our website and services. You agree not to use our website and services for any illegal or unauthorized purpose, or in a manner that could damage, disable, overburden, or impair our website or services.

Limitation of Liability:

To the fullest extent permitted by applicable law, Queper shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services.

Modification of Terms:

Queper reserves the right to modify or update these Terms at any time without prior notice. Your continued use of our website or services after such modifications or updates constitutes your acceptance of the modified Terms.

Payment Refund Policy:

At Queper, we take pride in our commitment to providing high-quality IT solutions and services to our clients. We understand that our clients expect the best from us, and we strive to exceed those expectations every day. In the unlikely event that we fail to meet and complete your project requirements, we offer a 100% refund of the amount paid.

To initiate a refund, please contact our support team at payments@queper.com within 15 days of project completion. We will review your request and process the refund within 5 business days.

Please note that refunds will not be issued in cases where we have completed the project as per the agreed-upon requirements. Additionally, any third-party fees or expenses incurred during the project will not be refunded.

We appreciate your business and are committed to ensuring your satisfaction with our services. If you have any questions or concerns about our refund policy, please don’t hesitate to contact us.